One of the things that I favor concerning Instagram is that it sends silent notifications for likes and comments. Such notifications might appear on your screen, however without any sound. Except for Direct Messages (DM), you do get a notification, which is justified as they’re important.
However, some users often face an odd issue — they do not receive direct message notifications. Imagine the trouble of opening the app repeatedly and refreshing the DM screen to check for the most recent messages.
In order to fix this issue, there are a few solutions.
Instagram has separate notification settings for likes, comments, live videos, IGTV, video chats, and even messages. Sometimes whereas playing with settings or thanks to a bug, the message notification setting might have changed. You need to check if it’s turned on or not.
To do so, follow these steps:
Are you not receiving notifications from a specific message thread? If yes, you need to check that the thread isn’t muted. Once you mute a thread (even accidentally), you won’t get notifications from that chat.
Here are the steps to check and unmute it:
If you use Instagram on an android phone, then you can attempt clearing cache for the Instagram app. Clearing cache is totally different from clearing information because it won’t delete any data on your device.
Follow these steps to clear Instagram app’s cache:
Instagram rolls out updates regularly to fix most bugs and improve the app’s performance. If you’ve been avoiding them, then you should update the app straight away.
Bugs are weird and sometimes their solutions are weirder. At times, logging out from the Instagram app and logging back in would fix things if you aren’t receiving notifications.
Here’s what you need to try to.
You can additionally take into account clearing the Instagram app’s cache to have your bases covered. Once you reboot the phone and relaunch the Instagram app, the problem should be fixed.
While the main purpose of safe mode is to troubleshoot the device, sometimes merely switching to the safe mode also resolves lots of app problems.
To switch to the safe mode, follow these steps:
Alternatively, to go to the safe mode, press and hold the power button. You will get the power menu. Tap and hold the power off option. You’ll get a pop up asking you to confirm going into the safe mode. Tap on Ok.